Item 9 — Thursday, September 24, 2026
In plain language — from agenda source text
This item authorizes a contract with Clariti Cloud, Inc. for a citywide case management system handling licensing, permitting, inspection, and enforcement — the software backbone behind everything from a restaurant inspection to a backyard deck permit. The contract runs an initial three years with up to two one-year extensions, for an amount not to exceed $31,181,334, of which $24,100,000 is available in the Capital Budget of Austin Technology Services; funding for the remaining term depends on future budgets. For anyone who has waited on a permit in Austin, the plumbing of how those applications get tracked is the practical stake here.
Current official agenda wording
Authorize a contract for enterprise case management systems covering licensing, permitting, inspection, and enforcement processes, with implementation and maintenance services for the City with Clariti Cloud, Inc., for an initial term of three years with up to two one-year extension options in an amount not to exceed $31,181,334. Funding: $24,100,000 is available in the Capital Budget of Austin Technology Services. Funding for the remaining contract term is contingent upon available funding in future budgets.
"without objection, the consent agenda is adopted with the Mayor Watson being shown, voting no on items 48 through 59 and Council Member Alter being shown voting no on item number 49. [00:45:01]" — meeting transcript (unofficial)