Item 10 Passedunofficial
In plain language — from the agenda backup
This is a contract amendment with Carahsoft Technology Corp. to keep Salesforce software, maintenance, and support running for every City department. It adds $19,506,800 to the deal, bringing the total to no more than $26,000,000 covered by $1,353,000 from Austin Energy's Fiscal Year 2025-2026 operating budget, $104,000 from Austin Energy's capital budget, and $18,049,800 from various departments' Fiscal Year 2026-2027 operating budgets, with later years contingent on future budgets. Salesforce is the backbone for a lot of the customer-facing and case-tracking work city staff do, so the contract touches services across the organization.
The official agenda language
Authorize an amendment to a contract for continued Salesforce software, maintenance, and support for all City departments with Carahsoft Technology Corp, to increase the amount by $19,506,800 for a revised total contract amount not to exceed $26,000,000. Funding: $1,353,000 is available in the Fiscal Year 2025-2026 Operating Budget of Austin Energy. $104,000 is available in the Capital Budget of Austin Energy. $18,049,800 is available in the Fiscal Year 2026-2027 Operating Budgets of various City departments. Funding for the remaining contract term is contingent upon available funding in future budgets.
"Hearing none without objection. The consent agenda is adopted." — meeting transcript (unofficial)